At Dermitreat, we understand that plans may change. This Cancellation Policy outlines the terms and conditions regarding order cancellations made through www.dermitreat.com. By placing an order with Dermitreat, you agree to the terms outlined below.
1. Order Cancellations
Before Order Processing
Orders may be canceled within 12 hours of placing the order, provided the order has not yet been processed or shipped.
To request a cancellation, please contact us immediately at [Insert Contact Email] with your order number and purchase details.
After Order Processing or Shipment
Once an order has been processed or shipped, it cannot be canceled. In such cases, you may refer to our Refund or Return Policy (if applicable).
Dermitreat reserves the right to cancel any order due to:
-
Product unavailability
-
Payment authorization failure
-
Incomplete or incorrect shipping details
-
Suspected fraudulent activity
If Dermitreat cancels your order, you will receive a full refund to your original payment method.
2. Refund Processing for Canceled Orders
-
Approved cancellations will be refunded to the original method of payment.
-
Refunds are typically processed within 5–10 business days, depending on your payment provider or bank.
-
Dermitreat is not responsible for delays caused by financial institutions.
3. Promotional or Discounted Orders
Orders placed during sales, promotions, or with special discount codes may be subject to additional cancellation restrictions. Please review promotional terms before placing your order.
4. Changes to This Policy
Dermitreat reserves the right to modify this Cancellation Policy at any time. Updates will be posted on this page with the revised effective date.
5. Contact Us
For cancellation requests or questions regarding this policy, please contact us at:
Dermitreat
Email: support@nagetive.com
Website: www.dermitreat.com



on social media.